Customers have been personally collecting their new Mercedes‑Benz vehicles at the Sindelfingen plant since 1953. The Mercedes‑Benz Customer Centre Sindelfingen was opened for this purpose in 1981 – the first Customer Centre of its kind in the world. In 1999 it was redesigned. Since then customers from all over the globe have been taking advantage of the opportunity to pick up their new vehicles in person. As part of a fascinating plant tour, they can visit the birthplace of their Mercedes and often spend a few days in an environment rich in history and excitement.
Our address
Mercedes-Benz Sindelfingen Customer Centre Käsbrünnlestrasse D-71063 Sindelfingen
Our postal address
Mercedes-Benz Sindelfingen Customer Centre HPC D206 D-71059 Sindelfingen
Our opening hours
Monday to Friday from 8.00 am to 4.00 pm.
We will be happy to answer your questions on vehicle collection at tel. +49 7031-90 2620. Or send a fax to +49 7031-90 78857.